Indian Railway main logo
Search :
Increase Font size Normal Font Decrease Font size
   View Content in Hindi
National Emblem of India

About Us

Citizen Charter

Trains & Timings

Passenger Services / Freight Information

Public Information

Tenders

Contact Us



 
Bookmark Mail this page Print this page
QUICK LINKS

                                                                                                                                                                  
About UsKnowledge BankPassenger InformationParcel ServicesContact UsSwachh Bharat
CateringFreight MarketingClaimsCitizen CharterRTIDivisions
List of TDR issued across the counters at various stations due to demonetization of currency

WELCOME TO COMMERCIAL DEPARTMENT

            

Indian Railways is a Service Oriented Commercial Organization.

Commercial Department is the frontline department serving the Customers and an earning department selling the transportation products of Railways.  It plays an important role in delivery of services produced by Railways to the rail users through the vast network of Booking Offices, Passenger Reservation Centres, Parcel Offices and Goods Sheds.  In the role of Marketing and Sales arm of Indian Railways, it is responsible for attracting new traffic, its encashment and retention of existing traffic.

Commercial Department is headed by Chief Commercial Manager (CCM) at the Zonal Level. CCM is assisted by Chief Commercial Manager (Passenger Marketing), Chief Commercial Manager (Freight Services), Chief Commercial Manager (Catering & Passenger Services) and Chief Claims Officer.The six Divisions of the Zone (Secunderabad, Hyderabad, Vijayawada, Guntakal, Guntur and Nanded) is headed by Senior Divisional Commercial Manager who is responsible for the Commercial activities at the Divisional Level




Source : South Central Railway CMS Team Last Reviewed on: 22-11-2017  


  Admin Login | Site Map | Contact Us | RTI | Disclaimer | Terms & Conditions | Privacy Policy Valid CSS! Valid XHTML 1.0 Strict

© 2016  All Rights Reserved.

This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.