In order to ensure good quality service
to Passengers, the Indian Railways seeks the co-operation of Rail Users by
:-
(i) Observing
Clean and Hygienic behavior at railway stations and on trains, by proper
use of facilities.
(ii)
Dealing courteously with fellow passengers and railway staff with whom they
come in contact.
(iii)
Maintaining proper queues while waiting for purchases of tickets or at
Enquiry counters etc.
(iv) Abstaining
from smoking and drinking in railway premises areas where this is
prohibited as a courtesy to fellow passengers.
(v) Travelling
light and booking heavy luggage in the brake-van.
(vi) Using
the Alarm Chain only for good and sufficient reason and assisting the
Railway administration in apprehending persons who indulge in improper use
of the alarm chain apparatus.
(vii) Refraining
from carrying contraband, inflammable dangerous items in trains.
(viii) Not
encouraging unauthorized persons, touts and other unscrupulous elements by
purchasing tickets etc. from them and
promptly reporting any such instances to the Railway Authorities.
(ix) Boarding
reserved coaches only if a seat or berth has been allotted in the coach.
(x) Refraining
from using toilets on board when the train is stationary.
(xi) Protecting
Railway property from any misuse, damage or vandalism and reporting any
such cases promptly to the Railway authorities.
(xii) Refraining
from travelling on foot-board or roof top of train.
(xiii) People
should not tress-pass on Railway Tracks.
(xiv)
Security Helpline No.182 may also be used to inform regarding suspected
objects/persons on trains/railway premises.
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